How to Remove HSBC Collections From Your Credit Report

Updated

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If HSBC Collections shows up on your credit report, it usually means a loan, credit card, or other account with HSBC has gone unpaid and been sent to collections. A collection account can significantly lower your credit score and make it harder to qualify for loans, credit cards, or even rental housing.

Here’s how to deal with HSBC Collections and take steps to remove them from your credit report.

Why Is HSBC on My Credit Report?

When you fall behind on an HSBC credit card, loan, or other account, the bank may:

  • Report late payments to the credit bureaus
  • Charge off the account if it remains unpaid
  • Send the debt to an outside collection agency

Once this happens, the collection account can appear on your credit report and hurt your score.

How to Remove HSBC Collections from Your Credit Report

Collection accounts can stay on your credit report for up to seven years, but you have options to get them removed sooner:

  • Dispute inaccurate information: If the account isn’t yours or details are incorrect, file a dispute with the credit bureaus.
  • Request debt validation: You have the right to ask HSBC or the collection agency for proof the debt is valid. If they can’t provide it, they must remove the account from your report.
  • Negotiate a pay-for-delete: In some cases, you may be able to settle the debt in exchange for having the account removed. Always get this agreement in writing.
  • Work with a credit repair company: Professionals can help challenge inaccurate or unfair negative items and improve your chances of removal.

Ready to Clean Up Your Credit Report?

Learn how credit repair professionals can assist you in disputing inaccuracies on your credit report.

Should You Contact or Pay HSBC Collections?

Before contacting HSBC or making a payment:

  • Verify the debt belongs to you
  • Confirm the balance is accurate
  • Know your rights under your state’s laws, including the statute of limitations

Be cautious—paying without a clear plan can sometimes restart the collection timeline and hurt your credit further. Many people work with credit repair experts to handle the process properly.

Can HSBC Sue You or Garnish Your Wages?

Yes, HSBC can pursue unpaid debts through legal action. Typically, they will first try to collect the debt themselves. If they’re unsuccessful, they may:

  • Assign the debt to a third-party collection agency
  • Sell the debt to a debt buyer
  • File a lawsuit to collect the amount owed

If they sue and win a judgment, they may be allowed to garnish wages or levy bank accounts, depending on your state’s laws. That said, lawsuits are usually a last resort.

HSBC Bank Contact Information

Address:
HSBC Bank USA
452 5th Avenue
New York, NY

Phone Number:
(800) 975-4722

HSBC Collections Complaints

Like many lenders and collection agencies, HSBC has received complaints through the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). Common issues include:

  • Inaccurate reporting
  • Harassment or excessive calls
  • Failure to provide debt verification

If your rights are being violated, you can file a formal complaint to help resolve the situation.

Your Rights When Dealing with HSBC Collections

The Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) protect consumers from unfair debt collection practices:

  • You can dispute inaccurate items on your credit report
  • You can request written debt validation within 30 days
  • Harassment, threats, or abusive language is illegal
  • Debt collectors must clearly identify themselves
  • They cannot threaten arrest or legal actions they aren’t authorized to take

Understanding your rights makes it easier to deal with collections and protect your credit.

Get HSBC Collections Removed from Your Credit Report

If HSBC Collections is hurting your credit and you want help, consider working with a trusted credit repair company like Credit Saint. They’ve helped thousands of people remove negative items from their credit reports—and they even offer a 90-day money-back guarantee for peace of mind.

Ready to clean up your credit? Visit their website or call (855) 281-1510 to get started.

Brooke Banks
Meet the author

Brooke Banks is a personal finance writer specializing in credit, debt, and smart money management. She helps readers understand their rights, build better credit, and make confident financial decisions with clear, practical advice.